Facebook Emoticons has outstripped e-mail as the most popular means of contact with friends via the Internet. In the first place among the most common methods of communication are telephone, because to connect with friends and family regularly use even 99 percent. Research has shown that companies Prompt Communications. Facebook Emoticons for this purpose uses about 96 percent, with 93 percent followed by text messages and e-mail (91 percent). Online communities have become an important part of Internet communication tools, which complement a number of studies suggest tactics to communicate via e-mail and Internet communities.